BUYING

What forms of payment does Winter Museo accept?

We are accepting payment with Visa, MasterCard, American Express & Paypal. All credit cards used for payment must have a valid billing address.

Are my payments secure?

All orders are encrypted with Secure Sockets Layer (SSL) technology on both your end and ours. SSL encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as information travels over the Internet. In order for SSL to work, you must use an SSL-enabled browser. For your own safety we do not save any payment information. Payments are made directly with Payfort Payment Gateway – certified to PCI Service Provider Level 1, the most stringent level of certification, so we can guarantee that important information stays confidential and private.

Buying on Winter Museo

When you buy something on Winter Museo, the money goes into a neutral escrow account so the Seller does not get paid until you have received your product and had time to review it. The funds are not released until 48 hours after Winter Museo has gotten confirmation that you have received your time. So you can be confident that you will get what you bought and know that it is what it is advertised to be.

How do I check the status of an order?

In “My Orders” you can see the progress of all of them. Once delivered, you will receive more information on how to track the package and when it will arrive. To check the status of your sale, hover over your profile icon in the top right corner of the screen. Click it and choose ‘Orders’ in your dashboard, which is a page of all your active and previous orders. If on the right hand side of the listing title the icon is Orange, it means that the item has not shipped yet. You will receive a shipping confirmation email when the tracking number has been put into the system and your order receipt with your dashboard will provide the info for you to track the shipment.